If you don't love our product, you have 30 days from the date you ordered an item to return or exchange it. Cowboy Snapback is not responsible for shipping fees to return a hat you did not like or decided you didn't want. Wholesale, Custom orders, and items discounted more than 40% are considered final sale. If you receive a refund, the cost of return shipping will be deducted from your refund and you will be reimbursed for the product ONLY. You will only be refunded once we have received your return and it has been inspected at our facility. Orders that are already in transit cannot be cancelled. We will do our best to work with you to make sure you are fully satisfied. 

To initiate a return please contact us at hats@cowboysnapback.com or call us at 405-373-6025.

Please include the first and last name, and the order number so we may reference it for the return. Please ship your returns to: ATTN: Returns 3825 NW 166th St. Suite A12, Edmond, OK, 73012.